1. Introduction
This website is operated by DESIGN in RHYTHM, LLC, a Los Angeles-based interior design studio specializing in hospitality, commercial, and residential design services.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you interact with our website by submitting a contact form, booking a consultation through Calendly, or contacting us by email or phone, we may collect:
Your name. Your email address. Your phone number (if provided). Your project type (e.g., Hotels, Restaurants, Bars, Home Remodels, Commercial, Other). A description of your project or inquiry. How you heard about us. Any other information you choose to include in your message.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, analytics tools, and similar technologies. This may include:
Your IP address. Browser type and version. Operating system. Device type (desktop, mobile, tablet). Pages visited and time spent on each page. Referring URL (the site that brought you to ours). Click behavior, scroll depth, and navigation patterns. Geographic location (city/region level, not precise). Date and time of your visit.
Information Collected by Third-Party Services
We use the following third-party tools that collect data on our behalf:
Google Analytics. We use Google Analytics to understand how visitors interact with our website, including which pages are visited most frequently, how long visitors spend on the site, and how they arrive. Google Analytics collects data through cookies and anonymous identifiers. It does not collect personally identifiable information unless you voluntarily submit it. For more information, visit Google's privacy policy at https://policies.google.com/privacy.
Microsoft Clarity. We use Microsoft Clarity to understand how visitors interact with our website through session recordings and heatmaps. Clarity captures click behavior, scroll patterns, mouse movements, and page navigation. Microsoft Clarity does not collect personally identifiable information. Clarity may use cookies to distinguish users and sessions. For more information, visit Microsoft's privacy statement at https://privacy.microsoft.com/en-us/privacystatement.
Calendly. When you book a consultation through the embedded Calendly scheduler, your information (name, email, and any other details you provide) is collected and processed by Calendly in accordance with their privacy policy at https://calendly.com/privacy. DESIGN in RHYTHM receives the booking details you submit through Calendly for the purpose of scheduling and conducting your consultation.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and contact form submissions. To schedule and conduct consultations. To communicate with you about your project or potential services. To understand how visitors use our website so we can improve its content, functionality, and user experience. To analyze website traffic patterns and performance through Google Analytics and Microsoft Clarity. To maintain the security and integrity of our website. To comply with applicable legal obligations.
We do not use your personal information for automated decision-making or profiling.
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies for the following purposes:
Essential Cookies. These are necessary for the website to function properly. They enable core features like page navigation and access to secure areas. The website cannot function properly without these cookies.
Analytics Cookies. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use cookies set by Google Analytics and Microsoft Clarity to track page views, session duration, click behavior, scroll depth, and navigation patterns.
Third-Party Cookies. Some cookies are placed by third-party services that appear on our pages. These include cookies set by Google Analytics, Microsoft Clarity, and Calendly. These third parties may use cookies to collect information about your online activities over time and across different websites.
Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can typically choose to block or delete cookies, or to be notified when a cookie is being set. Please note that disabling cookies may affect the functionality of certain features on our website.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
You can learn more about Microsoft Clarity's data collection and opt-out options at https://privacy.microsoft.com/en-us/privacystatement.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information in the following limited circumstances:
Service Providers. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your inquiry. These include hosting providers, analytics tools (Google Analytics, Microsoft Clarity), and scheduling platforms (Calendly). These providers are authorized to use your information only as necessary to provide services to us.
Legal Requirements. We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website of any change in ownership or use of your personal information.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Contact form submissions and consultation booking details are retained for the purpose of managing client relationships and business development. If you would like your information deleted, you may contact us using the details provided in Section 1 of this policy.
Analytics data collected through Google Analytics and Microsoft Clarity is retained in accordance with the default retention settings of those platforms. Google Analytics data is retained for 14 months by default. Microsoft Clarity data is retained for 13 months by default.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose about you. Request deletion of your personal information. Opt out of the sale or sharing of your personal information. (We do not sell your personal information.) Not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at jon@designinrhythm.com . We will respond to your request within 45 days as required by law.
European Economic Area (EEA) Residents (GDPR)
If you are located in the EEA, you may have additional rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, please contact us using the information in Section 1.
Note to client: If you do not expect significant traffic from EEA residents, the GDPR section may be simplified or removed. Confirm with legal counsel based on your actual audience.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include secure hosting, encrypted data transmission (SSL/TLS), and access controls limiting who within our organization can view your information.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
9. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at jon@designinrhythm.com.
10. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, the Calendly scheduling platform, and other external resources. This Privacy Policy applies only to designinrhythm.com. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page.
Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please Contact Us.
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